For each “positive” rating you get, you gain 1 point. The ratings that you get affect your overall feedback score. This prevents them from retaliating against buyers who leave “neutral” or “negative” ratings for potentially valid reasons.) (Note that sellers are not allowed to give buyers “neutral” or “negative” ratings. If the seller likes how the buyer dealt with them, they can also leave a “positive” rating, along with a few comments, for the buyer. How does eBay’s feedback and ratings system work?Īfter a sale, the buyer can rate their interactions with the seller as “positive,” “neutral,” or “negative” and write a few short comments to justify their rating. In this lesson, we’ll explain how the feedback and ratings system on eBay works, as well as how you can potentially get neutral or negative feedback on your profile changed or removed. And as a seller, you can put in good word for a buyer if they are polite in their dealings with you, pay promptly for what they buy, and are reasonable in attempting to resolve any problems that come up. įor example, the buyer can comment on your ability to answer questions about your item, whether or not you sold the item for a fair price, and whether or not their item arrived quickly and/or in good condition (check out our article about shipping on eBay for shipping tips that will make buyers happy). You can read more about how this works at. Just a heads-up that some of the services we’re reviewing here have affiliate partnerships with us, so we may earn a commission if you visit one of them and buy something.
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